Florist Kidbrooke Accessibility Statement

Accessibility Statement for Florist Kidbrooke

Our Pledge to an Accessible Experience

At Florist Kidbrooke, our priority is to make your online flower ordering experience simple, inclusive, and welcoming to everyone. We believe that every customer in Kidbrooke should have convenient access to our florist services, regardless of ability. Our team is dedicated to removing barriers, ensuring that the Florist Kidbrooke website is accessible and usable for all customers, including those with disabilities.

Standards and Guidelines Followed

To deliver on our commitment to accessibility, we strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. Adhering to these internationally recognised standards helps us build and maintain a website that supports a broad range of abilities and technologies. From consistent navigation to adaptable content, our website is designed to be robust, understandable, and perceivable for our entire Kidbrooke community.

Screen Reader Compatibility

The Florist Kidbrooke online ordering platform is optimised for use with modern screen readers. We implement semantic HTML, correctly labelled buttons, and meaningful text alternatives for all images, ensuring users who rely on assistive technologies can navigate the site confidently and effectively. Our aim is that you can discover and order flowers without missing any essential information, regardless of how you access our services.

High Contrast and Visual Design Considerations

We understand the importance of clarity and readability. Our website features a high contrast colour palette and clear font choices to maximise legibility for users with low vision or colour vision deficiencies. Interactive elements and text are carefully selected to always remain distinct and easy to identify. We regularly assess and update our design standards to ensure an accessible florist experience for every Kidbrooke visitor.

Accessible Ordering for Every Customer

Making it easy for everyone in Kidbrooke to order fresh flowers is fundamental to our mission. Whether you are browsing on a desktop, using a mobile device, or benefitting from accessibility tools, our website is developed for consistency across various platforms and browsers. We conduct ongoing accessibility reviews, user testing, and staff training so that all customers—regardless of ability—can place orders, access floral information, and enjoy a seamless online experience.

Continuous Improvements and Feedback

Florist Kidbrooke recognises that accessibility is an ongoing commitment. We are continually refining our website and processes to respond to evolving best practices. If you encounter any accessibility barriers or have suggestions for further improvements, we welcome your feedback. Your experience is valuable in helping us maintain a florist site that serves the entire Kidbrooke community effectively and inclusively.

Contact Us for Accessibility Support

If you need assistance, encounter issues when ordering online, or would like to share your insights about accessibility at Florist Kidbrooke, please reach out to our customer service team. We are dedicated to addressing your needs promptly and making sure your experience is as smooth as possible. Thank you for helping us ensure that everyone in Kidbrooke can enjoy floristry services without barriers.